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Frequently Asked Questions
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  2. Matter FAQs
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FAQs

  • What is Matter and how does it work?
  • Which Gainsborough smart locks are compatible with Matter?
  • Does Matter work on existing Freestyle locks or only on newer version locks?
  • Can I use Apple Home with the new Matter update?
  • Can I use Smart Things with the new Matter update?
  • Can I use Amazon Alexa with the new Matter update?
  • Can I use Google Home with the new Matter update?
  • How do I connect to Matter on my Freestyle?
  • What features does Matter allow?
  • Do I need a Thread Border Router to use Matter over Thread?
  • Is my Smart lock secure with Matter?
  • What is Thread
  • What is Matter Over Thread?
  • How does Matter Over Thread help you as a Freestyle Smart Trilock user?
  • What makes Matter over Thread different from Wi-Fi or Bluetooth?
  • Do I need a Thread Border Router to use Matter over Thread?
  • What is the battery life of the Freestyle Smart Trilock?
  • What happens if my Wi-Fi goes down?
  • Can I integrate the lock with multiple ecosystems simultaneously?
  • Can I interchange between the Freestyle app and Matter?
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  • Purchase Terms and Conditions

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