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FAQ's

  • Schlage Ease™ Ordering Codes
  • Can I purchase replacement cylinders for Schlage Ease range of locks?:
  • Do I need the WiFi Bridge to use the Schlage Ease lock through the app?
  • What is the difference between passage and normal mode on my Schlage Ease S2?
  • How can I set up PIN codes?
  • Schlage Ease Warranty
  • How can I change the handing of my Schlage Ease™ lock?
  • Is my Schlage Ease™ lock waterproof?
  • What environmental conditions will the Schlage Ease™ operate within?
  • What if I have lost some components within the screw pack?
  • Is the backset adjustable on my Schlage Ease™ lock?
  • Can I keep my existing mechanical deadbolt as well as a Schlage Ease™ deadbolt?
  • What tools will I need to install the Schlage Ease™ lock?
  • Do I need to drill holes in my door?
  • Is my door suitable for Schlage Ease?
  • Will the Schlage Ease™ lock be unpaired with my app if someone restored my lock to factory settings?
  • Which keyway does my Schlage Ease™ have?
  • What does Power Saver enable' and 'disable' mean in the Schlage Abode app?
  • How to change the sound of my Schlage Ease™ lock?
  • How do I enable Away Mode?
  • What is the battery life of batteries when used in the Schlage Ease™ lock?
  • What batteries can I use in my Schlage Ease™ lock?
  • How do I restore my Schlage Ease™ S2 lock to factory default settings?
  • How do I pair my Schlage Ease™ lock with the Schlage Abode app?
  • How do I check the status of my lock?
  • How do I change the master PIN code?
  • How do I delete user PIN codes?
  • How many digits can my PIN code contain?
  • What is the maximum storage for PIN codes?
  • What is the fake PIN feature?
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