Troubleshooting
- What should I do if I forget my master PIN code?
- What should I do if I forget my user PIN code?
- What can I do if my batteries are flat and I am locked out of my house?
- What does it mean if I see a red battery symbol on the keypad of my Schlage Ease™ lock?
- What can I do if my Schlage Ease™ lock is not responding?
- Why am I unable to turn the thumb turn after installation of my Schlage Ease™ lock?
- Why am I unable to lock my Schlage Ease™ lock?
- Why doesn't my Schlage Ease™ S1 or S2, lock automatically when the door shuts?
- Why does my override key fail to unlock my Schlage Ease™ lock?
- What can I do if I lose my override key?