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  2. Gainsborough Freestyle Smart Wi-Fi Trilock™
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FAQ

  • Lever/Key feels stiff while trying to retract the latch
  • How does the Gainsborough Freestyle Smart Wi-Fi Trilock work?
  • What do the colors and beeps indicate
  • Can I put the Gainsborough Freestyle Smart Wi-Fi Trilock on an aluminium door? 
  • What is Gainsborough Freestyle Smart Wi-Fi Trilock?
  • How do I clean & maintain my lockset?
  • Do I need to install the door sensor? What does it do?
  • How do I install the magnetic door sensors?
  • How can I change the handing of my Gainsborough Freestyle Smart Wi-Fi Trilock?
  • How to reset the Gainsborough Freestyle Smart Wi-Fi Trilock if it has already been programmed via an admin key?
  • What do I do when the Gainsborough Freestyle App can't find my lock during set up
  • How to change the admin code when not using the app
  • Are there any specific installation requirements or considerations?
  • Does the Gainsborough Freestyle Smart Wi-Fi Trilock come with a warranty?
  • What type of batteries does the Gainsborough Freestyle Smart Wi-Fi Trilock use and how long do they usually last?
  • Can I still use a physical key to unlock the door?
  • Why does my override key fail to lock my Gainsborough Freestyle Smart Wi-Fi Trilock?
  • Can I order more keys for my Gainsborough Freestyle Smart Wi-Fi Trilock?
  • What security measures are in place to protect against unauthorized access?
  • Does the Gainsborough Freestyle Smart Wi-Fi Trilock have an encrypted connection?
  • Can I deadlock the Gainsborough Freestyle Smart Wi-Fi Trilock through Alexa or Google Assistant?
  • Does the Gainsborough Freestyle Smart Wi-Fi Trilock work with voice assistants: Amazon Alexa or Google Assistant?
  • What do I need to integrate the Gainsborough Freestyle Smart Wi-Fi Trilock with Alexa?
  • What do I need to integrate the Gainsborough Freestyle Smart Wi-Fi Trilock with Google Home?
  • What mobile app is required to operate the Gainsborough Freestyle Smart Wi-Fi Trilock?
  • How many users and guests can I set up to operate the Gainsborough Freestyle Smart Wi-Fi Trilock?
  • Can I monitor the Gainsborough Freestyle Smart Wi-Fi Trilock's activity or receive notifications for lock/unlock events?
  • My phone can’t find the Gainsborough Freestyle Smart Wi-Fi Trilock
  • How many entries are stored in the lock’s/app’s audit trail?
  • How many Gainsborough Freestyle Smart Wi-Fi Trilock and Properties can be Added to the App?
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