Troubleshooting
- What should I do if I forget my master PIN code?
- What should I do if I forget my user PIN code?
- What can I do if my batteries are flat and I am locked out of my house?
- What does it mean if I see a red battery symbol on the keypad of my Schlage Ease™ lock?
- What can I do if my Schlage Ease™ lock is not responding?
- Why am I unable to turn the thumb turn after installation of my Schlage Ease™ lock?
FAQ's
- How can I change the handing of my Schlage Ease™ lock?
- Is my Schlage Ease™ lock waterproof?
- What environmental conditions will the Schlage Ease™ operate within?
- What if I have lost some components within the screw pack?
- Is the backset adjustable on my Schlage Ease™ lock?
- Can I keep my existing mechanical deadbolt as well as a Schlage Ease™ deadbolt?