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Schlage Ease™

Help for the Schlage Ease™ S1 Smart Deadbolt, Schlage Ease™ S2 Smart Entry Lock and the Schlage Ease™ S1 K (S1 Keyless)

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  • Troubleshooting
  • FAQ's
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Troubleshooting

  • What should I do if I forget my master PIN code?
  • What should I do if I forget my user PIN code?
  • What can I do if my batteries are flat and I am locked out of my house?
  • What does it mean if I see a red battery symbol on the keypad of my Schlage Ease™ lock?
  • What can I do if my Schlage Ease™ lock is not responding?
  • Why am I unable to turn the thumb turn after installation of my Schlage Ease™ lock?
See all 10 articles

FAQ's

  • How can I change the handing of my Schlage Ease™ lock?
  • Is my Schlage Ease™ lock waterproof?
  • What environmental conditions will the Schlage Ease™ operate within?
  • What if I have lost some components within the screw pack?
  • Is the backset adjustable on my Schlage Ease™ lock?
  • Can I keep my existing mechanical deadbolt as well as a Schlage Ease™ deadbolt?
See all 29 articles

Video Library

  • Schlage Ease S1 Smart Deadbolt Installation
  • Schlage Ease S2 Smart Entry Lock Installation
  • Schlage Ease S2 Smart Entry Lock: Installing the lever
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