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Novas Smart Lock

Novas Smart Lock

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  • How To
  • Trouble Shooting
  • General
  • Version History

How To

  • How to set up a new Novas Smart Lock
  • How to set up vCard Wallet
  • Quick Start Guide
  • How to factory reset Novas Smart Lock
  • Remote clock adjustment
  • How to change battery in Novas Smart Lock
See all 13 articles

Trouble Shooting

  • I need an alternative to sending eKeys over MMS (iOS)
  • I have deleted a lock from my phone, but administrator still sees my eKey!
  • My phone doesn't play any sound when my lock is unlocked or relocked
  • My app crashes at startup, what should I do?
  • My lock appears "Out of range", but I'm very close to it!
  • I got an eKey message, but the link is not clickable.
See all 10 articles

General

  • Can I still open/close my door with a traditional lock and key?
  • Is the Smart Lock compatible with any lock?
  • Is Smart Lock compatible with any handle?
  • What phone operating systems does the Novas app work on?
  • Where is the data stored?

Version History

  • Version 2.10
  • Version 2.00
  • Version 2.20
  • Version 2.14
  • Version 2.13
  • Version 2.11
See all 7 articles
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