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Gainsborough Freestyle Electronic Trilock™

Gainsborough Freestyle Electronic Trilock™

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  • Troubleshooting
  • FAQ's
  • Video Library

Troubleshooting

  • I am trying to set up my lock and the Freestyle app is not picking up the lock. What do I do?
  • The Alexa app is not showing any new devices.
  • My lock is not showing up in the New Connected Devices list in the Alexa app.
  • I am trying to integrate the Freestyle Trilock with Amazon Alexa. I have done a Wi-Fi bridge firmware update but I still can’t connect with Alexa. What do I need to do?
  • The keypad is not lit up. What do I do?
  • I cannot pair the lock with the app. What do I do?
See all 27 articles

FAQ's

  • Do I need the Wi-Fi Bridge to use my Gainsborough Freestyle Trilock?
  • How does Gainsborough Freestyle Trilock work?
  • What is Gainsborough Freestyle Trilock?
  • Can I deadlock the Freestyle Trilock through Alexa or Google Assistant?
  • What do I need to integrate the lock with Google Assistant?
  • What do I need to integrate the lock with Alexa?
See all 21 articles

Video Library

  • How to install your Freestyle Trilock
  • How to program your Freestyle Trilock
  • How to install the Wi-Fi Bridge and Door Sensor.
  • How to connect your Freestyle Trilock to Google Assistant.
  • How to connect your Freestyle Trilock to Amazon Alexa.
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