Troubleshooting
- I am trying to set up my lock and the Freestyle app is not picking up the lock. What do I do?
- The Alexa app is not showing any new devices.
- My lock is not showing up in the New Connected Devices list in the Alexa app.
- I am trying to integrate the Freestyle Trilock with Amazon Alexa. I have done a Wi-Fi bridge firmware update but I still can’t connect with Alexa. What do I need to do?
- The keypad is not lit up. What do I do?
- I cannot pair the lock with the app. What do I do?
FAQ's
- Gainsborough Freestyle Ordering Codes
- Do I need the Wi-Fi Bridge to use my Gainsborough Freestyle Trilock?
- How does Gainsborough Freestyle Trilock work?
- What is Gainsborough Freestyle Trilock?
- Is the Gainsborough Freestyle Trilock compatible with iZone smart home technology systems?
- Can I order more keys for my Gainsborough Freestyle lock?