The Alexa app is not showing any new devices. Try the following: “Try discovery again” → Power cycle the device, and try again. Ensure the latest firmware is installed for the lock and the wi-fi bridge, and try again. Related articles My lock is not showing up in the New Connected Devices list in the Alexa app. Can I deadlock the Freestyle Trilock through Alexa or Google Assistant? I cannot pair the lock with the app. What do I do? What do I need to integrate the lock with Google Assistant? Does Wi-Fi Bridge support 5 GHz?