If the lock was set up through the locks keypad:
- Remove the battery cover
- Press and hold the black circle reset button to the right of the thumbturn on the inside of the lock. The LED will flash red.
- Keep holding the button until the LED stops flashing red.
- The LED will light solid blue when the reset is complete. It may take up to 10 seconds before it lights.
- Your lock is now reset to factory defaults and you can use the default codes on the sticker under the battery cover.
- New user codes can be set up by following the below steps:
If set up through the app: